Terms and Conditions

This document explains the term and conditions which PTRS Ltd supply items listed on our web site www.powertoolonline.ie to our customers. We reserve the right to make changes to this site and the details displayed on it, which includes prices.

You should understand that by ordering items from our website, you accept our full terms and conditions.

1. Price And Payment

The item price payable you see displayed on the website are applicable at the time you place your order with us, except in case of obvious error. Our prices are displayed excluding and including vat at the current rate. For vat exemption contact us with your appropiate exemption details, for verification, by email or telephone 00 353 1 8305866.

Delivery will be charged in addition, and clearly displayed on your invoice where applicable.

2. Payment Options

There are payment options on our website, you now have the choice to pay via Paypal, Credit Cards, Cheque/Postal Orders(subject to payment clearance) and Cash on Collection. Please remember when entering your card details online, your full address that is registered to your card has to be inputted correctly for your payment to clear. If your order declines, please double check that all information has been correctly input.

We must receive payment for your order including delivery before we can process your purchase. To confirm acceptance of your order we will send you an email to the address provided on your order details. This will create a legally binding contract between us. We reserve the right not to supply at our discretion.

3. Delivery

Unless you state that you wish to collect your goods, we deliver them by courier in accordance to your order.

On all deliveries a valid signature will be required. In the unlikely event that you have not received your goods within 14 days from the date you placed your order please notify us immediately via email or telephone 00 353 1 8305866.

4. Risk

The items received will be at your risk from time of delivery.

5. Title

Ownership of items purchased will only pass to the customer upon receipt of full payment of all sums due, including any appropiate delivery charges.

6. Liability

PTRS Ltd is not responsible for any injury sustained through the use of any tools purchased through this website, whether the injury is incurred through use or misuse, delivery, storage, handling or mishandling. www.powertoolonline.ie is not responsible for any loss of business or livelihood due to any malfunction or misoperation of any tool purchased through this site. It is the User's responsibility to observe safe and prudent tool-handling practices.

7. Access

Users of this website agree to in no way attempt to "hack" or otherwise gain unlawful access to our server, its files or directories, nor to copy the images, HTML code, layout or design of this website, for personal or commercial use.

8. Availability

At PTRS Ltd we try our best to ensure that the products featured on our website are in stock, however some items may be temporarily out of stock due to production availability or unexpected demand. We will inform you of any delays of product and offer you choice of a nearest possible alternative, a full refund or if you are happy to wait for the delivery we will keep you informed on the progress.

Products that are in stock will be delivered to you within 2-3 working days.

9. Cancellation And Returns

Our 14 day money back guarantee means that if for any reason you are unhappy with your purchase, then please return it to us in its original condition and with the sales invoice received with the order or if your goods are incorrect, faulty or damaged on delivery we will issue you a full refund or exchange on the item.

To make a return please contact us in writing and we will arrange for our courier to come and collect it from you. Lines are open 8.30am - 5.30pm Monday to Friday.

This does not affect your statutory rights as a consumer.

10. Warranty

All our products carry a one year warranty, and can be returned to us for repair.

11. Personal Details

The information that you provide us enables us to process your orders and deliver them to you. This information is necessary to complete the transaction.

Your personal information is confidential. PTRS Limited do not allow third party access to any customer information.

12. Company Details

You may wish to collect your order:

Address:
PTRS Ltd
Units 90/2 Lagan Road
Dublin industrial estate
Glasnevin
Dublin 11
Ireland

Vat Registration
Number: IE 6395382D

Shop/Office Hours:
Monday - Friday 8.30a.m - 5.30p.m

Contact Numbers:
T: 00 353 1 8305866
F: 00 353 1 8305884

Email Address:
enquiries@powertoolonline.ie